ACXD Week 1 – Conversational AI Essentials

Abstract

The advanced conversational interface design (ACXD) course is an intense six-week program to acquire all the skillset to become a professional Conversation Designer.

Course information and syllabus

Week 1

outcomes

• understanding the Conversational AI landscape and market
• understanding the underlying technologies, their possibilities and limitations
• understanding the Conversation Design Canvas

Agenda

1.1 Quick overview of past, present and strategic future of conversational interfaces

1.2 Present industry landscapes: Chatbots, Voice assistants, Hearables, Wearables,
 Spatial Computing (AR,VR,XR)

1.3 Machine learning basics: NLP, NLU, NLG

1.4 Platforms: Alexa Skills & Google Actions

1.5 Tools: Miro, Voiceflow, Bot society, Google Action Console, and the Alexa Developer 
 Console

1.6 Conversation Design Canvas

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