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Designing Conversational Experiences for Call Centers

Date: February 25
Time: 5:30 pm
Location: Online
Cost: Free

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Tickets are not available as this event has passed.

Whenever we think about implementing conversational AI solutions, contact centers are one of the first few industries we think of as a low hanging fruit as they need it more than ever. Call centres sit within the intersection of people, processes, and technologies in any company. If you’ve been curious about the intersection of contacts centres and the integration of AI as well as how to design for them, this event is for you.

🏠 Where

Online (RSVP below, Registration Link will be emailed to you)

📣 Agenda and format

  • Icebreakers
  • Introduction by Voice Tech Global
  • Guided Panel discussion
  • Audience Q&A

🎙 Moderator

🚀 Speakers

—— For more information and materials from previous workshops please join our Slack community: shorturl.at/knBK3